Domestic Services.

As members of WaterSafe we can reassure our clients that not only are they employing a plumber who has the right qualifications and experience to do the job, there is additional support and protection via a customer complaint scheme and proper insurance cover. Many types of plumbing have to be notified to Dŵr Cymru Welsh Water before they can be carried out. However, plumbers approved with WaterSafe are able to carry out the work straight away in most cases and issue a certificate when it is done. 

The knowledge to work safely with plumbing takes years to learn and plumbers who aren’t properly trained can cause all sorts of problems. In the worst case this can even be a risk to tap water - making it unsafe to drink. Poor plumbing can also cause leaks, pollute rivers and seas with wrongly connected drains and cause thousands of pounds worth of damage.

We carry out a variety of water hygiene services for legionella control, remedial works, chlorination and/or disinfection, descaling and monitoring as well as water sampling and analysis. We also carry out TMV servicing for the safe use of hot water.

As a WaterSafe Approved contractor, we are committed to:

• Ensuring that plumbing work is carried out in accordance with all statutory requirements including the Water Regulations and Byelaws
• Ensuring that plumbing work is carried out by appropriately qualified individuals who will carry an identity card
• Ensuring that all relevant plumbing work is subject to the issue of a Completion Certificate
• Having in place appropriate procedures for dealing with customer complaints in a speedy and efficient manner

WaterSafe is supported by the water industry regulators and all UK water companies – you can find us listed here: watersafe.org.uk